ADVANTAGES OF WEBSITE CONCIERGE
Turning online visitors into leads 24/7
Visitors to your website are there for a reason. They have found it either through a search engine or in response to other marketing activity. They want to find out more.
Many websites, however, leave the visitor to make the next move. To send an e-mail, make the call, or ask for more information.
Website Concierge is different because behind the online chat service are real people, interacting with visitors, offering assistance, answering your questions, establishing relationships.
Simply by having Website Concierge in place, visitors can be given the choice of simply browsing or getting specific information about products and services.
Either way, by listening to visitor needs, even out of hours, you can maximise the return on your website investment and take the process to a deeper level.
The result? Visitors can be given specific information that is relevant to them and, after two or three questions, that information, together with their contact details, is passed to you to convert the interest into a sale.
All contacts are qualified and we will also give you general feedback and comments as they are captured from your customers –helping you improve your conversion rates, turning website visitors into leads.
Working for businesses
For virtually any business anywhere, Website Concierge increases competitive advantage by qualifying leads 24/7, either alongside your own customer care team or filling in when your team is unavailable.
Working for Web companies
Website Concierge is gaining increasing interest from web designers and SEO companies who are looking for ways to add more value to their service — and more effectiveness to the solutions they recommend.
