Chat directly with a support analyst using the WebsiteConcierge box above
You can submit a ticket directly to our helpdesk system by email; or you can
Call us on 020 3051 1166
If you’re already working with one of our support analysts, and want us to come into your PC remotely, then please read the disclaimer below and then click here for our Remote Access tool*
* By running this tool, you agree that EW will not be responsible for any damage, howsoever caused.
Please close any windows currently open on your screen that may contain any confidential information, and please ensure that you do not leave your computer for any reason while we are working on it, and are always in a position to monitor our actions and the data we could potentially access.
