Let’s talk VoIP and Managed Telephony
For businesses seeking to streamline their telecommunications while reducing the total cost of ownership, Voice-over Internet Protocol (VoIP) and managed telephony offer an unbeatable proposition: increased productivity, added flexibility, and lower bills.
Electronic Workplace’s VoIP and Managed Telephony services take the advantages one stage further. By hosting and managing full end-to-end VoIP and managed telephony infrastructures, we provide everything you need with no capital outlay and full support.
As well as extending and simplifying your business communications infrastructure, it gives you the ability to scale the VoIP or managed telephony at any time to manage changing needs. You can add users, for example, change voicemail arrangements, and even add full call centre routing at no additional cost.
Offering more agility than traditional wired phone circuitry, this efficiency translates into significant productivity gains:
Increasing access with VoIP
With Electronic Workplace’s VoIP and Managed Telephony services, you and your people can take the office with you wherever you go, accessing the system via any internet connection. This any time, anywhere access is crucial for a mobile workforce, accommodating workers stationed abroad, in transit, or simply telecommuting from home. They can check voicemail and emails, access project data, and place calls over a single connection, using a single device.
Adding integration with VoIP
As well as improving communications, Electronic Workplace’s VoIP and Managed Telephony services integrate with other communication technologies, such as Customer Relationship Management software and Outlook. The system can, for example, automatically retrieve customer data on incoming calls so that service representatives have a caller’s history at their fingertips, and sales have the necessary information to target a pitch or track a customer’s order status. And everyone can benefit from unified messaging which delivers voicemail messages direct to email inboxes.
Extra functionality with VoIP
Many advanced functions that are either a luxury or unavailable on standard PBX systems come standard with Electronic Workplace’s VoIP and Managed Telephony services. Features such as time-of-day call forwarding and electronic messaging, multi-party conferencing, call recording, videoconferencing and many others are built in to the systems and are available from day one.
If you’re looking for a VoIP or Managed Telephony service, pricing for a 5-user system starts at just £75 per month. Call us now on 020 3051 1155 to discuss a quotation tailored for your business.
