You can depend on Electronic Workplace
for competitive IT support
IT support has become a necessary—often an essential—cost for business. Trust your IT outsourcing and computer support to Electronic Workplace and that cost is competitive and, as importantly, fixed rather than variable.
With pricing structured around a per user basis, you can choose the level of IT support you want and avoid the high costs you don’t.
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Dependable IT
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The Benefit to You | Blue | Red | Gold |
| “Whatever it takes” 24-hour Business-critical IT support | Unlimited Remote and On-site IT Support – 24×7 -
to ensure that your business is always able to work.
And no extra charge!
|
Yes | Yes | Yes |
| 24/7 proactive monitoring and management | Assurance that your servers are constantly updated and optimised | Yes | Yes | Yes |
| Fully managed hosted Exchange Server service | Stay on top of your eMail securely, and collaborate with colleagues along the corridor or across the ocean | Yes | Yes | Yes |
| Server provided as part of the fixed monthly fee | The latest server hardware and software is included at no extra cost | Yes | Yes | Yes |
| Fully managed server security | System updates and Anti-virus fully managed to keep your servers secure | Yes | Yes | Yes |
| Offsite Backup | All your critical data backed up to secure datacentres for immediate and high- speed restore when required | Yes | Yes | Yes |
| Full support for Blackberry,
iPhone and all major mobile and smartphone platforms
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Your email, calendar and contact lists travel with you, wherever you are in the world | Yes | Yes | Yes |
| Email storage | Generous level of email storage provided for each user |
2GB per user
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5GB per user
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Additional email storage
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Unlimited additional email storage provisioned as required |
£5 per additional GB per mailbox per month
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Hi-availability Premium mailbox
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Hi-capacity mailbox hosted across multiple datacentres to maximise availability | Additional £10 per designated user per month | Yes | |
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Email archiving
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Recover long-deleted emails and meetings for security and compliance | 3 months | 12 months |
6 years
|
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Total managed desktop
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Fully automated management to ensure that client PCs are fully up to date with all the latest patches and security updates | £5 per user per month | Yes | |
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Hosted VoIP Telephone System
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Big company telephony over the Internet |
£75 per 5 users per month
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Business-as-usual IT Support
hours to suit you
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Support for non-critical IT issues by eMail, on the phone or in person | 9am to
5pm
Monday to
Friday
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7am to
7pm
(Monday
to Friday)
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24 x 7
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Price per month (per block of 5
users)
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Fixed monthly fee for your IT support | £175* | £245 |
£345
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| Price per month per additional 5 users | Flexible pricing that adapts to your business needs | £175 | £245 |
£345
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* Entry-level for Dependable.IT Blue is 10 users, with a monthly fee of £350
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